01 · Module
AI Chatbot
Answers questions, checks live stock and completes orders inside WhatsApp, 24/7.
A Tekravio Product · WCAP
Turn WhatsApp into a sales, support & growth engine.
WCAP is a WhatsApp Commerce Automation Platform — AI chatbot, live catalog, CRM, campaigns and analytics. Sell entirely through the app your customers already use.
80%
fewer manual replies
35%
revenue growth in 6 weeks
24/7
AI-powered availability
01 — Understanding the product
What is WCAP?
Your customers are already on WhatsApp. WCAP turns that one app into your entire storefront, support desk and marketing team — automatically.
WCAP connects to your WhatsApp Business number and adds a live product catalog, an AI assistant, a customer database that remembers every interaction, campaigns that reach thousands in minutes, and a daily report — all without you or your customers learning a new app.
Atelier Oud
online · typing…
Do you have Pearl Oud 100ml in stock?
Yes — 4 bottles left. AED 320 each. Want me to set one aside? 🌹
Yes please, ship to Jumeirah.
Booked. Order #2841 confirmed. Tracking will arrive here by 6pm. ✅
02 — The complete picture
Everything WCAP gives your business
Twelve modules, each automated and connected to the others — so information never has to be re-entered or re-explained.
02 · Module
Product Catalog
Photos, prices, sizes and colours — your whole shop, browsable in chat.
03 · Module
Inventory
Real-time stock across every branch, with low-stock alerts to your phone.
04 · Module
Customer CRM
Order history, spend, and Bronze→Platinum loyalty tiers built automatically.
05 · Module
Campaigns & Broadcast
Reach 5,000 customers with one promo in the time it takes to make a call.
06 · Module
Order Management
From Confirmed to Delivered — every stage tracked, every update automatic.
07 · Module
Shipping & Logistics
Courier shipments and tracking numbers created without leaving WCAP.
08 · Module
Returns & Refunds
Trackable request → review → refund, with stock returned automatically.
09 · Module
Analytics Dashboard
Revenue, best sellers, and trends in one screen that loads in under two seconds.
10 · Module
AI Daily Report
A plain-English business summary in your WhatsApp every morning.
11 · Module
Team & Multi-Branch
Staff with the right access. Many locations, one unified view.
12 · Module
Your Own Branding
Your logo, your colours, your name — customers never see ours.
03 — The heart of WCAP
Every AI feature, explained
Built on the same family of AI behind ChatGPT, connected securely to your actual products, stock and order history — so every answer is true, current and specific to your business.
01
Understands natural conversation
Customers ask the way they'd ask a person — in English, Hindi, Arabic or mixed phrasing. The AI follows intent, not keywords.
02
Checks real, live stock
Never guesses. Every answer is verified against your actual inventory at that exact moment.
03
Completes the full order in chat
Browse, pick size or colour, confirm — start to finish inside WhatsApp. No links, no apps.
04
Answers price, delivery & policy
Returns, delivery times, payment options — answered instantly and consistently.
05
Tracks existing orders
'Where is my order?' gets a real status update, instantly, without anyone on your team looking it up.
06
Knows when to hand off
Detects frustration or complexity and brings in a human teammate with full conversation history.
05 — Real results
Outcomes within six weeks
80%
reduction in manual customer support load
3 hrs
saved per staff member every day
35%
average revenue growth in first 6 weeks
28%
more repeat orders from loyalty campaigns
★★★★★
"We went from answering 200 WhatsApp messages a day by hand to having the AI handle 160 of them. Our team only talks to customers who are ready to buy. Revenue went up 35% in six weeks."
— Fashion retail business owner, after switching to WCAP
06 — Why WhatsApp
The single biggest reason online sales get abandoned is friction.
WhatsApp removes every bit of it, because your customer is already there.
98%
Your message gets seen, almost every time
SMS
45%
Often ignored or treated as spam
20%
Easily lost in a crowded inbox
07 — What happens next
Getting started is simple
No lengthy setup, nothing technical required from you or your team.
01
Start a free trial
No payment card required. Takes about three minutes.
02
Connect your WhatsApp Business number
Guided setup, usually done in under ten minutes.
03
Add your products
One by one, or all at once from a spreadsheet — live within minutes.
04
Send your first message
Launch a campaign or let the AI start replying — it's already learning your catalog.
A Tekravio Product
Your customers are on WhatsApp. Now your business is too.
Explore WCAP and see how your business can sell, support and grow entirely through WhatsApp.